Terms of service.

Rental Rules & Policies

Welcome to Jac’s Party Paradise! To ensure a smooth rental experience, please review our rules and policies before booking your items.

1. Rental Period

  • Standard rental periods are 24 hours, unless otherwise stated in your agreement.

  • Longer rental periods may be arranged for an additional fee.

2. Booking & Payment

  • A deposit of 50% is required to secure your rental, unless the invoice states otherwise. This may be discussed and adjusted based on specific requirements.

  • Accepted payment methods for deposits: Zelle, credit card, debit card.

  • The remaining balance is due upon delivery via cash, credit card, Zelle, or debit card.

3. Cancellations & Refunds

  • Cancellations made 72 hours before the event may receive a deposit refund, with the exception of balloon decor deposits.

  • Cancellations made after 72 hours may reschedule subject to our availability, but no deposit refund will be given. The deposit may be used as a credit toward a later event.

  • Same-day cancellations will result in the loss of the deposit.

4. Delivery & Pick-Up

  • Delivery and pick-up fees will always be discussed beforehand and are already included in the invoice.

  • Items must be returned at the arranged date and time with no exceptions.

  • Jac’s Party Paradise must arrive on time to every event.

5. Care & Use of Items

  • Renters are responsible for the care and safe use of all rented items.

  • Damages, breakages, or lost items will be assessed, and replacement/repair fees will apply.

  • Linens must not return with holes. If linens return with holes, additional fees will apply.

  • Linens should not return with burns, wax, or irreparable stains.

6. Set-Up & Breakdown

  • Basic delivery does not include set-up or breakdown of items unless specified in your package.

  • If you need set-up or breakdown services, please request them in advance (additional fees apply).

7. Weather Policy

  • Customers are responsible for protecting items from weather-related damage (e.g., rain, high winds).

  • If weather conditions may damage items, please contact us to discuss options.

8. Liability

  • Jac’s Party Paradise is not liable for injuries, accidents, or damages resulting from the misuse of rented items.

  • By renting from us, you agree to these terms and assume all risks.

9. Additional Fees

  • Cleaning fees may apply if items (especially linens) are returned excessively dirty.

Contact Us

If you have any questions or need clarification on these rules, please contact us at:

  • Phone: (786) 361-9367

  • Email: jacspartyparadise@gmail.com

We appreciate your cooperation and look forward to helping make your event unforgettable!